Frequently Asked Questions
- What is the Cummins Learning Center?
- For whom is the Cummins Learning Center intended?
- How do I obtain access to the Cummins Learning Center?
- What if I have forgotten my username and/or password?
- What type of learning content is available?
- What are the system requirements?
- How do I perform activities within the Cummins Learning Center (e.g. locate and complete a course)?
- How do I browse the catalog?
- How do I search the catalog?
- Who do I contact if I need additional information?
What is the Cummins Learning Center?
The Cummins Learning Center is a Learning Management System (LMS) that helps manage learning activities. Activities such as a course can be assigned to you. Alternatively, you can search and sign up for learning activities that fit your need. Completion of learning activities will be recorded for future reference.
For whom is the Cummins Learning Center intended?
The system is currently in the process of being launched globally for both Cummins employees and other stakeholders who have a need to access Cummins learning content.
How do I obtain access to the Cummins Learning Center?
Go to the New Access Request. Note: It is important to make every effort to ensure you only request and subsequently receive one Cummins Learning Center user account.
What if I have forgotten my username and/or password?
You can click Forgot Username and/or Forgot Password on the home page (in gray login area of screen) and follow instructions to obtain information (if available). If the system is unable to retrieve your username and/or password, see "How do I obtain access to the Cummins Learning Center?" above for further instruction.
What type of learning content is available?
Learning content is varied and available in multiple formats including but not limited to eLearning and instructor-led (both within a classroom setting and through the use of virtual training tools). The content a user is able to view is dependent on access granted. Content is continuously being added to the system; you are encouraged to check back frequently.
What are the system requirements?
Some learning content within the Cummins Learning Center is designed for use on specific browsers and/or operating systems. For example, Apple mobile devices (e.g. iPad) do not support Flash therefore content developed using Flash must be launched from a computer that supports such technology.
|Windows System Requirements||Internet Voice (VoIP) Requirements|
|• Windows XP, Windows Vista or Windows 7||• sound card, speakers|
|• IE 7, IE 8, IE9*, IE 10*||• microphone|
|• 28.8 kbps or faster Internet connection|
|• P350+ MHz, 128+ MB memory|
|• 800x600 16-bit color display or better|
*Some content in the Cummins Learning Center experiences playback issues on the newer Internet Explorer browsers. These issues can include content not loading at all in the content window, or functionally in the content not working correctly. These issues can be resolved by switching the browser to a mode called "Compatibility view." Please click here for instructions to turn on this mode in IE9 or IE10.*
If you need to upgrade your browser, you can download the latest version of Internet Explorer from Microsoft. Note your employer may limit or restrict your ability to download or install software.
How do I perform activities within the Cummins Learning Center (e.g. locate and complete a course)?
Detailed user guides are available for various roles within the system. Click here to go to the user guide page.
How do I browse the catalog?
The catalog can be accessed through multiple ways in the system. One way is to browse through available courses. To do this, click on the Catalog link in the Knowledge Center portlet located on the home page.
This will display the top level in the catalog. From here, courses can be located by clicking on content headings.
How do I search the catalog?
The catalog can be accessed through multiple ways in the system. One way is to search for available courses. To do this, from the home page click in the search box of the Knowledge Center portlet. Type what you are searching for and click Search.
Relevant courses will be returned in the search results. Some courses in the Cummins Learning Center are for specific users and may not show in results for everyone
Who do I contact if I need additional information?
If you've reviewed the support page and haven't found the answer you are looking for, please go to the Contact Support tab to submit a ticket.